Salesforce

Building intuitive platforms for your sales team to track, position, and close more systematically.

Known for our ability to leverage Salesforce to scale sales pipeline

As a salesforce consulting partner, Icreon works with businesses to augment their sales & Marketing capabilities on the Salesforce Cloud. Today, because Salesforce has become such a large platform with products & services across every aspect of most businesses, there is a tremendous challenge in knowing which products to choose, how to integrate them into your business, and how to get the most out of them.
Our Salesforce consulting team works with brands on identifying which parts of the Salesforce Marketing, Sales & Commerce Clouds make the most sense for them. Because Salesforce strictly uses a cloud-model, we often see organisations that don’t make the best use out of their paid subscriptions.
Often, this lies in a misaligned strategy and planning phase. To solve this, we have members from our Salesforce team work with sales & marketing team from our clients to thoroughly understand their use-cases, and then subsequently work with IT & Salesforce themselves to re-align the sales & marketing strategy.

Salesforce recently acquired Demandware, an Ecommerce Platform, to add to their service offering, and are integrating it as “Salesforce Commerce Cloud”

Salesforce is more than just CRM; this is how we see it!

Salesforce may have started out as a mid-market Customer Relationship Management software, but today, it’s transformed into a full-service platform.

Leveraging the power of the cloud, Salesforce has grown its capabilities into a number of other arenas.

Today it has:

  • Wave – A data & analytics platform for reporting and insights,
  • Marketing Cloud – A marketing automation platform which enables real-time face to face conversations with customers,
  • Service Cloud – A helpdesk platform,
  • Commerce Cloud – An Ecommerce platform for digital sales, and
  • Einstein – An AI layer on top of all Salesforce products.

As a platform provider, there is a lot that Salesforce has to offer. The real challenge is to synchronise it with the ecosystem and we are here to help you do just that!

Salesforce

Building intuitive platforms for your sales team to track, position, and close more systematically.

Known for our ability to leverage Salesforce to scale sales pipeline

As a salesforce consulting partner, Icreon works with businesses to augment their sales & Marketing capabilities on the Salesforce Cloud. Today, because Salesforce has become such a large platform with products & services across every aspect of most businesses, there is a tremendous challenge in knowing which products to choose, how to integrate them into your business, and how to get the most out of them.
Our Salesforce consulting team works with brands on identifying which parts of the Salesforce Marketing, Sales & Commerce Clouds make the most sense for them. Because Salesforce strictly uses a cloud-model, we often see organisations that don’t make the best use out of their paid subscriptions.
Often, this lies in a misaligned strategy and planning phase. To solve this, we have members from our Salesforce team work with sales & marketing team from our clients to thoroughly understand their use-cases, and then subsequently work with IT & Salesforce themselves to re-align the sales & marketing strategy.

Salesforce recently acquired Demandware, an Ecommerce Platform, to add to their service offering, and are integrating it as “Salesforce Commerce Cloud”

Salesforce is more than just CRM; this is how we see it!

Salesforce may have started out as a mid-market Customer Relationship Management software, but today, it’s transformed into a full-service platform.

Leveraging the power of the cloud, Salesforce has grown its capabilities into a number of other arenas.

Today it has:

  • Wave – A data & analytics platform for reporting and insights,
  • Marketing Cloud – A marketing automation platform which enables real-time face to face conversations with customers,
  • Service Cloud – A helpdesk platform,
  • Commerce Cloud – An Ecommerce platform for digital sales, and
  • Einstein – An AI layer on top of all Salesforce products.

As a platform provider, there is a lot that Salesforce has to offer. The real challenge is to synchronise it with the ecosystem and we are here to help you do just that!

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Let's shape the future with Real-World digital innovation.

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